What Heya offers
Heya focuses on social discovery and real-time communication. Users can connect through shared interests and participate in conversations within a platform governed by community standards.
- Interest-based social discovery and communication
- Real-time conversations and interactive community features
- In-app reporting, blocking, and moderation workflows
- Community rules designed to reduce abuse and harmful behavior
Digital purchases
Heya may offer optional one-time digital purchases such as virtual coins for eligible in-app features. Virtual coins are digital items used only within Heya.
- Virtual coins are delivered digitally to the purchaser’s Heya account
- Virtual coins have no cash value
- Virtual coins cannot be withdrawn or transferred between users
- Refund and dispute requests are reviewed according to our published policy
Support and policies
For customer support, billing questions, refund requests, account concerns, or safety reports, please use the pages below.
Support email: contact@heya.chat
